Legal & policiesClear information before you subscribe.
These plain-language summaries explain service variability, trial expectations, customer responsibilities, privacy and refund handling.
01Availability & service variation
Channel lineups, events, titles, features and picture quality can vary by plan, source, device, region and time. Third-party feeds and program schedules may change. Ask support to check any must-have channel or event before purchase.
A trial is the best way to evaluate the service on your own device, network and normal viewing schedule. A trial does not guarantee that every source will remain unchanged throughout a subscription.
02Acceptable use
Subscriptions are intended for personal household viewing. Use only the number of simultaneous screens purchased with your plan. Customers are responsible for lawful use of the service in their location and for protecting account credentials.
03Trials, payments & refunds
Essential offers a 24-hour trial and Elite offers a 48-hour trial, each for a one-time US$0.99 payment. Trial timing starts when the account is created. No automatic renewal or additional charge. The trial fee is non-refundable; the full US$0.99 can be credited once against your first subscription. Report activation or access problems promptly so support can investigate.
04Privacy & support messages
Support uses the information you provide to answer questions, confirm compatibility and troubleshoot. Send only information needed for support. Keep passwords, payment details and full personal documents out of public messages and screenshots.
05Brands, editorial portraits & illustrative media
Third-party channel and league marks are used to identify examples requested in the AIKAN brochure. All marks belong to their respective owners. They do not imply endorsement and do not guarantee every channel, event or territory.
Sports and film personalities appear in editorial photographs. Their appearance does not imply endorsement, partnership, availability of a particular match or availability of a particular film or series. Feature imagery and title posters are presented for editorial and illustrative context, with all third-party rights retained by their respective owners.
View editorial image credits →