Tell us your device
Share the brand, model, operating system and country, plus whether you use Wi-Fi or Ethernet.
Devices & setup
Your screen. A clear setup. Support that helps.
AIKAN works across popular Smart TVs, streaming devices, phones, tablets and computers. Support confirms the compatible app and guides you step by step.
Three simple steps
From message to movie night.
Do not know the app name or where to begin? Send a photo of the device model screen to support and we will identify the right route.
Install the compatible app
Support recommends the player available for your device and helps you install it.
Test your normal viewing
Try live sports or HD content at the time you usually watch and confirm stability.
Connection guide
Stability matters more than the headline speed.
Ethernet or strong 5 GHz Wi-Fi is recommended. Actual needs vary with source quality, network congestion, other devices and your player.
Real help. No guessing.
Want guided setup on your device?
Tell us how you watch, and Support will recommend the AIKAN plan and setup that fits you best.